The Project Paw Print
Airline Approved Soft-Sided Dog Carrier Backpack with Waterproof Polyester and Claw-Defense Mesh
Airline Approved Soft-Sided Dog Carrier Backpack with Waterproof Polyester and Claw-Defense Mesh
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Soft-Sided Dog Carrier Backpack for Safe and Comfortable Travel
This airline-approved dog carrier backpack is designed for small pets, providing a safe and comfortable travel experience. Made from reinforced waterproof polyester, it features claw-defense mesh on three sides for ventilation and visibility. The carrier includes a cozy fleece pad for your pet's comfort and an adjustable shoulder strap for hands-free carrying, making it ideal for travel.
Key Features
- Airline Approved: Compliant with airline regulations for pet travel.
- Durable Material: Constructed from lightweight, waterproof polyester for long-lasting use.
- Comfortable Design: Includes a removable fleece pad for easy cleaning and added comfort.
- Adjustable Shoulder Strap: Provides hands-free carrying convenience.
- Mesh Ventilation: Claw-defense mesh allows for airflow while keeping your pet secure.
Specifications
- Material: Reinforced Waterproof Polyester
- Weight: 0.95-1.3 kg
- Sizes Available: M (44cm x 28cm x 28cm) and L (50cm x 34cm x 34cm)
- Weight Capacity: M size supports pets up to 8 kg; L size supports pets up to 12 kg
- Includes: One carrier bag, one fleece pad, one shoulder strap
Shipping Information
Shipping Information
We offer free shipping on all orders within Australia — no minimum order required. At this time, we only ship within Australia and do not offer international shipping.
Orders are processed within 1–4 business days (Monday–Friday), with a cutoff time of 5:00 PM AEST. Estimated delivery time is 7–16 business days, depending on your location.
We ship with trusted carriers including Australia Post and CouriersPlease. Once your order has been shipped, you will receive a confirmation email with tracking details.
All delivery times are estimates only and are not guaranteed. If you experience any delays or issues with your delivery, please contact us at support@theprojectpawprint.com and we will assist you as quickly as possible.
Return Information
Return Information
You have 30 days from the date of delivery to request a return. Items must be unused, in original condition, and include all accessories, packaging, and proof of purchase.
To start a return, contact us at support@theprojectpawprint.com with your order number and reason for return. Returns must be approved before being sent back.
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. In these cases, we will cover return shipping and arrange a replacement or full refund where applicable.
Change-of-mind returns are accepted, however return shipping costs are the responsibility of the customer. We do not charge restocking fees.
Once your return is received and inspected, refunds are issued to your original payment method within 10 business days. Please allow additional time for your bank or payment provider to process the refund.
Nothing in this policy limits your rights under the Australian Consumer Law.
For full details, please refer to our Refund Policy
Customer Support
Customer Support
We’re here to help with any questions or issues you may have.
If you need assistance, please contact our support team at support@theprojectpawprint.com and we will get back to you as soon as possible.
Our customer service hours are Monday to Friday, 9:00 AM – 5:00 PM (AEST). We aim to respond within 24 business hours. Messages sent outside these hours or on weekends will be answered on the next business day.
If you have any issues with your order, including delivery, returns, or product questions, our team is always happy to assist.
